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Delivering The Collar And Cuffs London Experience…
At Collar and Cuffs London we are committed to providing you with exceptional customer service and making your shopping experience easy.
Delivery - Excluding Custom-Made Shirts
United Kingdom (UK) Customers
For customers with a UK address, we offer a choice of two shipping methods:
Standard Shipping - £3.95 - Delivery is usually within 4-5 working days of us receiving payment for items that we have in stock.
Exedited Shipping - £9.95 - Delivery is usually within 1-2 working days of us receiving payment for items that we have in stock.
European Union Customers
For customers with an address within the European Union, standard delivery is usually within 5-9 working days of us receiving payment (for items that we have in stock). This service costs just £14.95. Order multiple items and still pay this single delivery cost, giving you even better value for money.
Rest of the World Customers
For our customers based in the rest of the world, we aim to deliver to as many countries as possible. Delivery is usually within 5-12 working days of us receiving payment (for items that we have in stock). This service costs just £24.95. Order multiple items and still pay this single delivery cost, giving you even better value for money.
Delivery Summary
Region | Type | Cost | Timeframe |
UK | Standard | £3.95 | 4-5 working days |
UK | Expedited | £9.95 | 1-2 working days |
EU | Standard | £14.95 | 5-9 working days |
EU | Expedited | N/a | Not available currently |
Worldwide | Standard | £24.95 | 5-12 working days |
- 1) For items excluding custom-made shirts we will refund your purchase price and the delivery costs that you have paid. This would include reasonable postage costs incurred by you for returning the item(s) to us.
- 2) For custom-made shirts, where the shirt can be altered or the defect can be remedied, we will fix the problem and return the shirt to you. If the defect cannot be remedied we will either decide to exchange the item or provide a refund of the purchase price and delivery costs. We will include reasonable postage costs incurred by you for returning the item to us.
Refunds will usually be paid to you using the same method that you used when purchasing your items. Please see our Terms and Conditions for further details.